How to Choose a Reliable Shipping Company in Kenya
In today’s global economy, businesses and individuals often need to ship goods across borders quickly and safely. Whether you’re importing items from China, the U.S., or the U.K., or simply sending packages within East Africa, choosing the right shipping company in Kenya is crucial. With so many logistics providers to choose from, how can you tell which one is trustworthy and efficient?
At Assure Cargo, we understand the importance of secure, affordable, and timely deliveries. Here’s a comprehensive guide on what to look for when choosing a reliable shipping partner in Kenya.
- Experience and Reputation in the Cargo Industry
Look for a company with a solid track record in cargo services in Kenya. An experienced shipping provider knows how to handle customs documentation, delays, warehousing, and other logistical challenges. Check reviews, testimonials, and their presence on platforms like Google and social media.
At Assure Cargo we’ve earned a reputation for reliability, timely deliveries, and exceptional customer service across local and international markets.
- Comprehensive Shipping Solutions
A professional freight forwarding company should offer more than just parcel delivery. Look for services like:
- International shipping
- Customs clearance services
- Package consolidation
- Real-time tracking
- Payment facilitation; for international purchases
Assure Cargo provides end-to-end logistics—from sourcing goods to delivery—making us your trusted one-stop shipping solution in Kenya.
- Transparent Pricing & Payment Options
Avoid hidden charges. A reliable logistics company in Kenya should provide clear, upfront pricing for shipping, duties, taxes, and other services. They should also offer flexible payment methods like mobile money, PayPal, or bank transfers.
With Assure Cargo, our clients enjoy affordable shipping rates with no hidden or surprise costs. We facilitate payments on your behalf and allow easy reimbursements through various secure platforms.
- Efficient Customs Clearance
Delays at the border can cost you time and money. Choose a shipping company that offers efficient customs clearance services in Kenya. They should understand the latest regulations and have established relationships with relevant authorities.
Assure Cargo’s customs team ensures your shipments are cleared fast and delivered without unnecessary delays.
- Global Network of Agents
A global agent network ensures smooth coordination for pickups, packaging, and shipping. Whether you’re buying from Amazon, Alibaba, or other international stores, a company with international reach is a huge advantage.
Our extensive global agent network enables Assure Cargo to source and ship goods from the U.S, U.K, China, UAE, and beyond directly to Kenya.
- Personalized Customer Support
Your shipping provider should communicate proactively and offer support at every stage of the shipping process. Whether you’re tracking a package or have questions about customs, support should be easy to reach.
Assure Cargo’s dedicated customer care team is available via phone, WhatsApp, email, and social media to ensure your shipping experience is smooth and worry-free.
Let us handle all, your shipping needs including, order placing, package consolidation, clearing and door-step delivery. Assure Cargo is your trusted logistics partner.



